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Shipping Policy

Shipping Policy

Shipping terms

  1. The company will deliver the goods only after the payment has been verified.
  2. In the case of PREORDER products, customers must transfer 50% deposit before 50% delivery.
  3. The company will deliver the products 1 time per day at 00 o'clock except public holidays. and Sunday
  4. Orders confirmed for payment before 12:00 will be sent on the same day.

(If unable to deliver on that day The company reserves the right to deliver the goods on the next business day.)

Shipping method

Method 1: Delivered by FLASH KERRY J&T or NNP LOGISTICS
             1.1 Bangkok and surrounding areas The product will arrive in about 1-2 days.
             1.2 Other provinces, the product arrives at the destination in about 2-4 business days.
Method 2: Delivery by Thailand Post Company Limited by EMS
             2.1 Bangkok and vicinities Delivery to destination in 1-2 business days.
             2.2 Upcountry, the product will arrive at the destination in about 2-4 business days.
Method 3: Delivery by the company's car, LALAMOVE , MESSENGER
             Only in Bangkok and its vicinities Within the time period 09.00 - 17.00
Method 4: Pick up at Acon Plus Co., Ltd.

Shipping Procedure

  1. The company will take pictures of the products. and receipt documents (if any) before packing the box and send product photos to customers before sending them every time

  2. When the product has been delivered successfully The staff will inform the customer to confirm the delivery. and shipping number by telephone or send via line every time

  3. Shipping costs are in accordance with the agreement or quotation. depending on the size and weight of the product and the distance of the recipient

  4. If the customer does not receive the product within 7 days, please contact the shipping company at the destination or Acon Plus Company Limited at Tel. 02-010-3955 , 095-945-9511 , 096-743-9544

In case of delay, damage or loss

  1. If the delivery of the product is delayed more than 7 working days, the company will follow up and notify the customer of the delay.

  2. when the goods are delivered damage along the way The company transports all channels. Will be responsible for the damage incurred Compensation of not more than 2,000 baht, which the company It will be returned to the customer only after receiving compensation from the shipping company.

  3. In the event that the product is returned to the company Due to the information provided by the customer is wrong or unable to contact the customer The customer is responsible for paying for the new shipping every time.

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